Privacy Policy

Nubian Driving School ("we", "us") is a driving school based in North York, Toronto, Ontario, Canada. This policy explains what personal information we collect through this website, our booking calendar, our chat and our phone line, and how we use and protect it.

Information we collect

• Contact details you give us: name, phone number and email address.
• Booking details: the package or lesson you choose, and your lesson date and time.
• Messages you send us by chat, text message, email or phone, including through our automated assistant.
• Basic technical information such as browser type, device and pages visited, collected through cookies or similar technologies.

If online payment is offered, it is handled by a third-party payment provider. We do not store full payment card numbers on this website.

How we use your information

• To book, manage and confirm your lessons, and to send reminders and updates about them.
• To answer your questions and provide customer support.
• To operate, secure and improve our website and services.
• To meet legal and accounting requirements.

We send promotional messages only with your consent, and every such message includes a way to opt out. You can also reply STOP to a text message to stop receiving texts from us.

Automated assistant (chat and phone)

Our website chat and phone line may use an automated, AI-powered assistant to answer questions and collect booking details. Conversations may be stored so we can provide the service, follow up with you and improve quality. Please do not share sensitive information, such as payment card numbers, in chat.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us run the business, such as the tools we use for website hosting, booking, messaging, email and phone, and only as needed for them to provide those services. We may also disclose information when required by law.

Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of those countries.

Cookies

This website and our booking and chat tools may use cookies and similar technologies to make the site work, remember your session and understand how the site is used. You can control cookies through your browser settings.

How long we keep it

We keep personal information only as long as needed for the purposes above or as required by law, and then delete or anonymize it.

How we protect it

We use reasonable administrative and technical safeguards to protect your information. No online system is completely secure, so we cannot guarantee absolute security.

Your choices and rights

Under Canadian privacy law you may ask to access the personal information we hold about you, ask us to correct it, or withdraw your consent to our use of it (which may limit our ability to provide lessons). To make a request, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last updated.

Contact us

Nubian Driving School
Email: [email protected]
Phone: +1 (249) 500-0053
North York, Toronto, Ontario, Canada